Terms of Service

1. Description of Service

LeadScript AI provides technology solutions encompassing continuous data-monitoring and removal services ("Digital Privacy Shield"), as well as custom Web Development, Managed Hosting, and Custom AI Automations.

2. Limited Power of Attorney and Authorized Agent Designation (Privacy Shield Only)

By purchasing this service and checking the consent box at checkout, Client grants LeadScript AI a limited power of attorney to act as your Authorized Agent under applicable state and federal privacy laws, including but not limited to the New Jersey Data Privacy Act (NJDPA), the California Consumer Privacy Act (CCPA), the California Privacy Rights Act (CPRA), the California Delete Act (including utilization of the Delete Request and Opt-Out Platform - DROP), and other similar comprehensive state privacy legislation.

You authorize LeadScript AI for the sole and exclusive purpose of submitting opt-out, deletion, and do-not-sell/share requests directly to Data Brokers, or via centralized state-run deletion platforms, that collect, sell, or share your Personally Identifiable Information (PII). LeadScript AI is not authorized to act on your behalf for any other legal, financial, property, or personal matters.

3. Client Obligations and Accuracy of Information

To effectively perform the Service, Client must provide accurate, current, and complete information via our secure intake form.

Client agrees not to provide false information or attempt to use this service to remove data belonging to a third party without their explicit legal consent.

Client understands that failing to provide accurate past addresses, aliases, or relative names may severely limit our ability to locate and remove profiles from Data Brokers.

4. No Guarantee of Permanent Removal (The "Best Efforts" Clause)

Client acknowledges that Data Brokers continuously scrape public records (such as property deeds, marriage licenses, and voter registrations). Therefore:

• LeadScript AI operates on a "best efforts" basis and cannot guarantee permanent, 100% removal of all personal data from the internet.
• We do not control the databases of third-party Data Brokers, nor can we control their compliance speed.
• Excluded Records: This service cannot and does not attempt to remove direct government public records (e.g., county property tax databases, court records) or journalistic content (e.g., news articles, blog posts) as these are not governed by Data Broker privacy laws.
• If a Client triggers a new public record (e.g., buying a new home), Data Brokers may generate a new public profile. Our continuous monitoring service is designed to identify and submit removal requests for these repopulated records as they appear.

5. Limitation of Liability

To the maximum extent permitted by law, LeadScript AI and its officers, employees, or software partners shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to emotional distress, loss of privacy, or financial loss arising from:

• The failure of a third-party Data Broker to comply with a deletion request.
• Any unauthorized access, hacking, or data breaches occurring at the third-party Data Brokers or our secure software partners.
• Business loss resulting from third-party server outages, software bugs, or infrastructure downtime related to our web hosting services.
• Unexpected outputs, "hallucinations," or errors made by deployed Artificial Intelligence systems or conversational agents. Clients are responsible for monitoring their deployed AI systems.

Our total liability for any claim arising out of or relating to these Terms shall not exceed the total amount paid by the Client to LeadScript AI for the 12 months preceding the claim.

6. Payment, Term Commitment, and Refunds

• Privacy Shield Billing: The Digital Privacy Shield is billed either as a single annual payment or structured as 12 monthly installments. Because LeadScript AI incurs immediate, non-refundable annual licensing costs with our enterprise vendors on your behalf, this service requires a strict, unbreakable 12-month commitment regardless of the payment structure chosen. There are no setup fees for this service.
• Web & Automation Billing: Web Development requires a one-time Setup Fee and a month-to-month Managed Hosting Retainer. Custom Automations are billed according to a separate statement of work.
• Refunds: All payments for the Digital Privacy Shield (both annual payments and monthly installments) and Web Development setup fees are strictly non-refundable. Once intake processing begins, LeadScript AI immediately incurs unrecoverable software licensing and labor costs.
• Non-Payment & Suspension: If a recurring payment for Web Hosting or a Privacy Shield monthly installment fails and remains unpaid after a 7-day grace period, LeadScript AI reserves the right to suspend web hosting, integrations, and active privacy scrubbing until the account is brought current. Suspension of service does not release the client from their remaining financial obligation for the 12-month Privacy Shield term.
• Cancellation: Clients may cancel month-to-month Web Hosting subscriptions at any time by emailing owner@leadscriptai.com. However, the Digital Privacy Shield is a legally binding 12-month agreement. It cannot be canceled early under any circumstances, and clients on the monthly installment plan are financially responsible for the full 12-month balance. No prorated refunds will be issued for any service.

7. Web Development & Intellectual Property

Clients represent and warrant that all logos, text, and media provided to LeadScript AI for publication do not infringe upon third-party copyrights or trademarks. The client retains ownership of their brand materials; however, LeadScript AI retains ownership of the underlying proprietary development templates and automation stacks used to build the site. Managed hosting retainers cover standard cloud infrastructure and up to one (1) hour per month of minor text or image updates; major structural redesigns will be billed separately.